azjilli Terms & Conditions

1. Acceptance of Terms

Access to and use of the azjilli platform — including all games, features, promotions, and support services accessible via azjilli.net — is conditioned upon your full and unreserved acceptance of these Terms. These Terms apply to all users of the platform, including visitors, registered players, and any person who accesses azjilli in any capacity.

If you do not agree to any part of these Terms, you must immediately cease accessing or using the azjilli platform. Continued use of the platform following the publication of any revised Terms constitutes your acceptance of those revisions.

These Terms are governed by and must be read in conjunction with the azjilli Privacy Policy and the Responsible Gaming Policy, both of which form an integral part of this agreement.

2. Eligibility

To register and maintain an active account on azjilli, you must satisfy all of the following eligibility requirements at all times:

• You are at least 21 years of age, as required by PAGCOR regulations governing online casino and sports betting operations in the Philippines.
• You are a resident of or physically located within a jurisdiction where access to online gaming is legally permitted.
• You are not a citizen or resident of any jurisdiction where online gambling is prohibited by applicable law.
• You are not a current employee, contractor, director, officer, or immediate family member of azjilli or any of its affiliated entities, game providers, or payment processors.
• You are not acting on behalf of any third party in relation to wagering activity on the platform.
• You have not previously been self-excluded from azjilli or had an azjilli account closed for breach of these Terms.

3. Account Registration

To access the full range of azjilli services, you must create a player account. When registering, you agree to provide accurate, current, and complete information as prompted by the registration form. You further agree to update such information promptly if it changes.

Each individual may register only one account on the azjilli platform. The creation of multiple accounts — whether under the same name, email address, device, IP address, payment method, or household — is strictly prohibited. azjilli reserves the right to merge, suspend, or permanently close duplicate accounts and to void any winnings or bonuses associated with them.

• You must provide a valid email address that you own and have access to.
• Your username and password are personal to you and must not be shared with any other person.
• You are solely responsible for all activity conducted through your account, whether or not authorised by you.
• You must notify azjilli immediately at [email protected] if you believe your account has been accessed without your authorisation.
• azjilli may require you to complete identity verification (KYC) procedures before processing withdrawals or unlocking certain platform features.

azjilli reserves the right to refuse registration to any applicant at its sole discretion, without being required to provide a reason for such refusal.

4. Deposits & Withdrawals

All financial transactions on the azjilli platform are denominated in Philippine Peso (PHP). The Company supports the following payment methods for Filipino players: GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be made available from time to time at the Company's discretion.

Deposits:

• The minimum deposit amount is ₱100. Maximum deposit limits may apply and will be communicated within the cashier section of your account.
• Deposits are generally credited to your azjilli account within minutes of a confirmed transaction. Processing times may vary depending on the payment provider.
• azjilli does not accept deposits from third-party payment sources. All deposits must originate from a payment method registered in your own name.
• The Company reserves the right to reverse deposits that cannot be verified or that originate from flagged or restricted payment sources.

Withdrawals:

• Withdrawals may only be made to a payment method that has previously been used to make a deposit on the same account, subject to KYC verification being complete.
• Withdrawal requests are subject to review. The Company aims to process approved withdrawals within 1–3 business days. Processing times may be extended during periods of high volume or if additional verification is required.
• Bonus funds and winnings derived from bonus funds may not be withdrawn until all applicable wagering requirements have been satisfied in full.
• The Company reserves the right to deduct applicable taxes or charges from withdrawal amounts where required by Philippine law.

5. Bonuses & Promotions

azjilli may offer bonuses, free spins, cashback, reload promotions, and other incentive programs to eligible players from time to time. All promotions are subject to the specific terms and conditions published alongside each offer at the time it is made available. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail for that promotion only.

• Bonus offers are intended for personal, recreational use only. Any attempt to abuse, exploit, or circumvent bonus terms — including through the use of multiple accounts, coordinated wagering strategies, or the use of low-variance games to satisfy wagering requirements where prohibited — will result in bonus forfeiture and may result in account suspension.
• Wagering requirements must be met within the validity period specified for each bonus. Bonuses that expire before wagering requirements are fulfilled will be removed from the account without replacement.
• azjilli reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice, provided that any modification does not adversely affect bonuses already credited and in active use by a player.
• Players who have requested a withdrawal before meeting the wagering requirements of an active bonus may have that bonus removed from their account prior to the withdrawal being processed.

6. Gameplay Rules

All games offered on the azjilli platform are governed by individual game rules, which are accessible within each game interface. By placing a wager on any game, you confirm that you have read and understood the applicable game rules.

• All game outcomes are determined by certified random number generation (RNG) systems. The Company does not influence game outcomes.
• In the event of a disconnection during a live game round, the round will be completed in accordance with the relevant game provider's disconnection policy. The outcome will be recorded and credited or debited accordingly.
• Bets placed and confirmed on the platform are final and cannot be reversed or cancelled once accepted by the system.
• azjilli reserves the right to void bets placed in error, on suspended events, or where a system error has resulted in incorrect odds or game parameters being displayed.
• In the event of a dispute regarding a game outcome, the records maintained by the azjilli system shall be considered conclusive, subject to any applicable PAGCOR dispute resolution procedures.

7. Prohibited Conduct

The following activities are strictly prohibited on the azjilli platform. Engaging in any of the following may result in immediate account suspension, forfeiture of all balances, and reporting to PAGCOR and relevant law enforcement authorities:

• Registering an account if you do not meet the eligibility requirements set out in Section 2 of these Terms.
• Providing false, inaccurate, or misleading information during registration or at any point during the KYC process.
• Using the platform for any form of money laundering, terrorist financing, or other illicit financial activity.
• Employing automated software, bots, scripts, or artificial intelligence to interact with any part of the platform, including the game lobby, cashier, or support systems.
• Colluding with other players to gain an unfair advantage in any game, including but not limited to live dealer games and sports betting markets.
• Exploiting software bugs, errors, or vulnerabilities in the platform. Any such issues must be reported immediately to [email protected].
• Attempting to reverse-engineer, decompile, or otherwise access the source code or underlying architecture of any part of the azjilli platform.
• Using abusive, threatening, or discriminatory language toward azjilli staff or other players via any communication channel on the platform.

8. Responsible Gaming

azjilli is committed to promoting responsible gaming practices. The platform provides a range of tools to help players maintain control over their gaming activity, including deposit limits, session time reminders, reality checks, and self-exclusion options. These tools are accessible at any time from within your account settings.

Players who believe they may have a problem with gambling are encouraged to use the self-exclusion facility, which can be activated by contacting azjilli support at [email protected]. Self-exclusion requests are processed promptly and applied across the entire platform.

For further information on responsible gaming tools and support resources, please refer to the azjilli Responsible Gaming Policy. azjilli cooperates fully with PAGCOR's responsible gaming framework and supports the Philippine government's efforts to minimise gambling-related harm.

9. Privacy & Data

The collection, use, storage, and processing of your personal data by azjilli is governed by the azjilli Privacy Policy, which forms an integral part of these Terms. By registering an account, you consent to the processing of your personal data in accordance with the Privacy Policy.

azjilli complies with applicable data protection laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173). Player data is used solely for the purposes of account management, transaction processing, regulatory compliance, and the delivery of platform services.

10. Intellectual Property

All content on the azjilli platform — including but not limited to software, game graphics, text, logos, trademarks, sound effects, and user interface designs — is the exclusive property of azjilli or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial entertainment purposes only. This licence does not permit you to reproduce, distribute, modify, publicly display, or create derivative works from any content on the platform without the express prior written consent of azjilli.

11. Limitation of Liability

To the maximum extent permitted by applicable law, azjilli shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, or service interruptions caused by events outside the Company's reasonable control.

The platform is provided on an "as is" and "as available" basis. While azjilli takes reasonable steps to ensure continuous availability, the Company does not guarantee that the platform will be free from interruptions, errors, or defects at all times. Scheduled maintenance and unplanned outages may occur, and the Company will endeavour to provide advance notice where practicable.

Nothing in these Terms shall limit or exclude azjilli's liability for fraud, gross negligence, or any other liability that cannot be lawfully excluded under Philippine law.

12. Termination

azjilli reserves the right to suspend or permanently close any player account, with or without notice, if the Company has reasonable grounds to believe that:

• The player has breached any provision of these Terms;
• The player has engaged in fraudulent, abusive, or criminal activity;
• Continued operation of the account poses a regulatory, legal, or reputational risk to the Company;
• The player has failed to complete required KYC verification within a reasonable timeframe;
• The player has requested self-exclusion under the Responsible Gaming Policy.

Upon termination for a breach of these Terms, any bonus balances and associated winnings will be forfeited. Real-money balances may be withheld pending investigation. Where no breach is established, any verified real-money balance will be returned to the player via their registered payment method following the completion of withdrawal processing procedures.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, claim, or controversy arising out of or relating to these Terms, or the use of the azjilli platform, shall be subject to the exclusive jurisdiction of the courts of the Philippines and the regulatory oversight of PAGCOR.

Before initiating any formal legal proceedings, players are encouraged to contact azjilli's support team at [email protected] to attempt resolution through the Company's internal complaints procedure. The Company undertakes to respond to all formal complaints within 5 business days.

14. Amendments to These Terms

azjilli reserves the right to amend, update, or replace these Terms at any time. Where a material change is made, the Company will endeavour to notify registered players via email or an in-platform notification at least 7 days prior to the change taking effect. The updated Terms will be published on this page with a revised effective date.

Your continued use of the azjilli platform after any amendment takes effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may request account closure by contacting support.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the azjilli support team through the following channels:

For regulatory matters or escalated complaints, players may also contact PAGCOR directly through the official PAGCOR channels. azjilli cooperates fully with all PAGCOR-directed investigations and compliance reviews.